Who we are

About us

At Placid Care, we believe everyone deserves to live independently and happily in their homes. We provide various personalised care services designed to meet your unique needs. Our dedicated team assists with personal care, household tasks, companionship, medication management, and support outside the home. Whether getting out of bed, preparing meals, or enjoying a friendly chat, we’re here for you. For those who need support outside the home, we facilitate appointments and shopping trips, making life much easier. With multiple visits available throughout the day, we aim to empower you to lead a satisfying life, whatever that means for you. Your independence is our priority!

Default Tone

Placid Care’s default tone is professional, compassionate, and empathetic. However, we aim to convey warmth and understanding in our communication, reflecting our commitment to providing exceptional care and support to our clients.

Mission: To empower individuals to live independently and comfortably in their homes by providing exceptional care and support services.

Vision: To be the leading provider of in-home care services, known for our commitment to excellence and compassionate approach to caregiving.

Our core values

Dedication: At Placid Care, we are dedicated to your well-being, dignity, and comfort. We believe in personalised, compassionate care, continuous staff development, and fostering trust and strong relationships with individuals and their families. This core value ensures that all our actions are guided by a deep sense of responsibility and a long-term commitment to improving the quality of life for every individual.

Independence: We emphasise empowering residents to maintain as much control over their daily lives as possible. This involves supporting their ability to make personal choices and retain a sense of autonomy and self-worth. By fostering independence, we help individuals preserve their dignity and enhance their quality of life, even in a supportive environment.

Safety: We ensure that individuals receive care in an environment that protects their physical, emotional, and psychological well-being. This involves implementing rigorous safety protocols, regular staff training, and fostering a culture of vigilance and care. By prioritising safety, we create a secure and reassuring environment, allowing individuals to live comfortably and confidently in their homes.

Empathy: We understand and share the feelings of those receiving care, ensuring their emotional and psychological needs are compassionately met. We actively listen, show genuine concern, and provide care that respects everyone’s experiences and emotions. This deep sense of empathy fosters trust and strengthens the relationship between the staff and the team, creating a supportive and nurturing environment within the home.

Choice: Our company’s primary focus is empowering individuals to make decisions about their care and daily routines. It ensures that residents can select services, activities, and schedules that align with their preferences and needs. By prioritising choice, we respect each person’s individuality, enhancing their sense of control, dignity, and overall well-being.

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